Data and the Future of the In-Flight Experience

This episode features an interview with Dr. Rachelle Ornan, Director of Cabin Research and Passenger Experience at Boeing.  In this episode, Rachelle talks about the advent of space tourism, the pent up demand in leisure flight, and how passengers expect life in the air to be as connected as life on the ground.

Key Quotes:

“Travel is the spice of life.  I’m working in an industry that enables connection to other people.  It’s the best weapon against xenophobia while also stimulating the global economy.  That’s something I can contribute to through my work.”

“The space tourism market is relatively unproven.  We don’t know the exact value of it.  So we’re trying to make a business case for why we want to go into it while lacking that important information.“ 

“If you’re interested in trends and knowing how airlines are configuring their airplanes to support a need or trend, we have access to heaps of data.  You can quite often show that a trend is on its way when you’re, for example, trying to convince an airline to add another cabin

Time Stamps:

[0:03] Intro

[2:36] From Human Factors to Aircraft Interior Design

[6:20] Traveling Post Pandemic

[8:25] The Data of Air and Spacecraft Design

[10:51] How the Consumer Market Informs Design

[12:56] Staying Connected in Flight

[16:23] The Future of Air and Spacecraft Design

[18:56] Accessible Design

[22:52] Space Camp Dreams

[26:04] The Next Frontier in Travel

[33:39] Rachelle’s Favorite Things About Industry

[37:18] Quick Decisions

Links:

Books mentioned:

A Life of Meaning, by James Hollis

 The Golden World, by Robert Johnson

Your Brain on Love, by Stanley Tatkin

Connect:

Connect with Rachelle on LinkedIn

Follow Lauren on Twitter

Connect with Lauren on LinkedIn

Thanks to our friends

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